Services

Clinical Oversight

Clinical oversight is a fundamental part of what we do, we have been established and built our name on offering clinical oversight that follows the golden thread of excellence. As a clinically led healthcare provider, specialising in complex care, it’s at the heart of our service. We also provide oversight that is tailored to the needs of our clients from clinicians with the relevant training and background.

Two women health workers talking to each other and looking at paperwork

An expert team, and proven process

Healthcare needs can be complex. They’re constantly changing and can impact on each other. The team delivering on the ground need expert support, processes, and ongoing training to ensure the right care. Without effective oversight, the risks to patients, personnel, and commissioners are high. Healthcare commissioners and service users need both people and processes that they can rely on.

First Option is a healthcare provider with our own specialist training division. Our leadership team has over 75+ years of clinical experience between them. We are a leading provider in both Healthcare Services and Clinical Training.

Every nurse and carer we work with receives ongoing oversight and training. All information for care packages, personnel, clinical training, and reviews is accessible via our app. With a high level of transparency, accountability, and compliance, service users and commissioners can rest assured of safe and effective healthcare provision.

We provide:

Assessment of provision needed (healthcare, social care and mental health)
Risk assessments
Design and creation of care plans
Clinical Oversight for existing care plans (created by us or other healthcare providers)

Care plan reviews
Clinical Oversight for all personnel
Clinical training for all personnel, tailored to the care package and service user
All compliance information easily accessible via our app

What you can expect:

Our own highly trained and vetted First Option Healthcare staff – we very rarely use outside agency staff. We provide you with an expert team with the correct training that can cover the shifts you need.
Quickest available care provision. From clinical assessment, to care plan and funding agreement in place, as quickly and safely as possible.
Access to a clinical-led helpline 24 hours a day, 7 days a week
Last-minute cover. Available within 24-hours to cover shortfalls with your current provider.

Fully regulated by the Care Quality Commission.
Family support and advocacy – we work with health and social care teams to ease communication and join up the dots.
Care you can rely on. We will do what we say and are transparent in our communications.